Batra, Promod,  <br/><br/>
Simple ways to make your customers happy 
by Promod Batra. 
 - Singapore:   S. S. Mubaruk,   1994. 
 - 95 pages:   illustrations;   22 cm. 
<br/><br/> Koleksi Bacaan Ringan 
<br/><br/><label>ISBN: </label>981207502X  RM18.60 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Management.<br/>Customer relations.