TY - BOOK AU - Kohl,David F. TI - Reference services and library instruction: a handbook for library management SN - 0874364329 PY - 1985/// CY - Santa Barbara, Calif. PB - ABC-Clio Information Services KW - Reference services (Libraries) KW - Library orientation KW - Libraries and readers KW - Library administration N1 - Includes index; p. 259-314 ER -