TY  - BOOK
AU  - Schwartz,Barry,1938-
TI  - Queuing and waiting: studies in the social organization of access and delay 
SN  - 0226742105
PY  - 1975///
CY  - Chicago, Ill.
PB  - University of Chicago Press
KW  - Time management
KW  - Queuing theory
KW  - Social interaction
N1  - Includes index
ER  -