Main, Jeremy, 1929-.
Quality wars : the triumphs and defeats of American business /
Jeremy Main.
- New York : The Free Press, 1994.
- x, 382 p. ; 5 cm.
'A Juran Institute report.'
Includes bibliographical references (p. 343-361) and index.
0029166845 RM79.07
Total quality management--United States--Case studies.