Smith, Martin R,   b.1934. <br/><br/>
Quality sense :  organizational approaches to improving product quality and servicen / 
Martin R. Smith. 
 - New York :  AMACOM,  1979. 
 - 194p. ;  22 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0814455344  16.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality assurance.