Waller, Jenny <br/><br/>
The quality management manual :  how to write and develop a successful manual for quality management systems / 
Jenny Waller, Derek Allen and Andrew Burns 
 - London :  Kogan Page,  1993 
 - 206 p. ;  24 cm. 
<br/><br/><label>ISBN: </label>0893973882 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--Handbooks, manuals, etc.<br/>Quality control--Handbooks, manuals, etc.