Dickens, Paul. <br/><br/>
Quality and excellence in human services / 
by Paul Dickens. 
 - Chichester  John Wiley & Sons,  1994. 
 - 205 p. :  ill. ;  23 cm. 
 - The Wiley series in clinical psychology .
 - The Wiley series in clinical psychology. .
<br/><br/><label>ISBN: </label>0471940542  RM97.30 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality Assurance, Health Care.<br/>Total quality management.