TY - BOOK AU - Chaffee,Ellen Earle AU - Sherr,Lawrence A. ED - ERIC Clearing House on Higher Education ED - Association for the Study of Higher Education TI - Quality: transforming postsecondary education SN - 1878380168 PY - 1992/// CY - Washington, D. C. PB - George Washington University KW - Universities and colleges KW - United States KW - Administration KW - Total quality management KW - Educational change ER -