TY  - BOOK
AU  - Willett,Chris
TI  - Public sector reform and the citizen's charter
SN  - 185431601X
PY  - 1996///
CY  - London
PB  - Blackstone Press Limited
KW  - Civil service reform
KW  - United Kingdom
KW  - Civil service
KW  - Officials and employees
KW  - Politics and government
ER  -