Public sector reform and the citizen's charter / 
edited by Chris Willett. 
 - London:  Blackstone Press Limited,  1996. 
 - 126 p. ;  c24 cm. 
<br/><br/><label>ISBN: </label>185431601X  RM143.84 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Civil service reform--United Kingdom.<br/>Civil service--United Kingdom.
<br/><br/><label>Subjects--Geographic Terms: </label><br/>United Kingdom--Officials and employees.<br/>United Kingdom--Politics and government.