Adam, Everett E.  <br/><br/>
Productivity and quality:  measurement as a basis for improvement / 
Everett E. Adam, Jr., James C. Hershauer, William A. Ruch. 
 - Englewood Cliffs, N.J.:  Prentice-Hall,  1981. 
 - vi, 218 p. :   ill. ;   24 cm 
<br/><br/>Includes index. Bibliography: p. 199-207. 
<br/><br/><label>ISBN: </label>0137250029 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial productivity--Measurement.<br/>Quality of products--Measurement.<br/>Banks and banking--Labor productivity.