TY  - BOOK
AU  - Ruffles,Dave
AU  - Hebden,Colin
AU  - Cresswell,Nigel
TI  - Planning and control for IT services: IT infrastructure library
SN  - 0113305486
PY  - 1994///
CY  - London
PB  - HMSO Publications Centre
KW  - Libraries
KW  - Automation
KW  - Information technology
ER  -