Ruffles, Dave <br/><br/>
Planning and control for IT services:  IT infrastructure library/ 
Dave Ruffles, Colin Hebden, Nigel Cresswell. 
 - London:  HMSO Publications Centre,  1994. 
 - 52 p. ;  26 cm. 
<br/><br/><label>ISBN: </label>0113305486  RM147.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries--Automation<br/>Information technology