Caputo, Janette S. <br/><br/>
The assertive librarian / 
by Janette S. Caputo 
 - Phoenix, Ariz. :  Oryx Press,  1984 
 - 242 p. ;  24 cm. 
<br/><br/>Includes bibliographical refrences (p.227-238) and index 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Librarians--Psychology<br/>Library employees--Psychology<br/>Assertiveness (Psychology)<br/>Library science--Philosophy<br/>Libraries and readers