New tools for new times  the workflow paradigm; the impact of information technology on business process reengineering 
edited by Layna Fischer 
 - 2nd ed. 
 - Kuala lumpur :  Synergy Books International,  1996 
 - 347 p. :  ill. ;  22 cm. 
<br/><br/><label>ISBN: </label>9838997544  RM29.90 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational change<br/>Organizational effectiveness<br/>Office practice--Automation<br/>Information technology<br/>Reengineering (Management)