TY  - BOOK
AU  - Carter,Wendy
TI  - Negotiation skills: tutor's guide 
SN  - 0749404884
PY  - 1991///
CY  - London
PB  - Kogan Page
KW  - Conflict management
KW  - Mediation
KW  - Negotiation
N1  - tutor's guide
ER  -