TY  - BOOK
AU  - Eberts,Ray E.
AU  - Eberts,Cindelyn G.
TI  - The myths of Japanese quality
SN  - 0131808036
PY  - 1995///
CY  - Upper Saddle River, N. J.
PB  - Prentice-Hall P T R
KW  - Total quality management
KW  - Japan
KW  - Quality control
KW  - Quality of products
KW  - Customer services
ER  -