TY - BOOK AU - Metzger,Norman AU - Ferentino,Joseph M. TI - The arbitration and grievance process: a guide for health care supervisors SN - 0894436716 PY - 1983/// CY - Rockville, Md. PB - Aspen Systems Corp. KW - Health facilities KW - Personnel management KW - Employees KW - Discipline KW - Grievance arbitration KW - Grievance procedures KW - Employee grievances KW - Personnel Administration, Hospital N1 - Includes index ER -