TY  - BOOK
AU  - Burley-Allen,Madelyn
TI  - Managing assertively: how to improve your people skills : a self-teaching guide 
SN  - 0471039713 (pbk.)
PY  - 1995///
CY  - New York
PB  - John Wiley & Sons
KW  - Supervision of employees
KW  - Assertiveness (Psychology)
N1  - Includes bibliographical references (p. 219-220) and index
ER  -