Sadgrove, Kit <br/><br/>
Making TQM work / 
Kit Sadgrove 
 - London :  Kogan Page,  1995 
 - 123 p. ;  19 cm. 
 - Better management skills .
<br/><br/><label>ISBN: </label>0749415215  RM29.36 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Organizational effectiveness<br/>Personnel management