TY  - BOOK
AU  - Lazarus,Sy
TI  - Loud and clear: a guide to effective communication 
SN  - 08144053759
PY  - 1975///
CY  - New York
PB  - AMACOM
KW  - Communication
KW  - Nonverbal communication (Psychology)
KW  - Communication in management
ER  -