TY  - BOOK
AU  - Jahoda,Gerald
AU  - Braunagel,Judith Schiek
TI  - The librarian and reference queries: a systematic approach 
SN  - 0123797608
PY  - 1980///
CY  - New York
PB  - Academic Press
KW  - Reference services (Libraries)
N1  - With answers; Bibl. - Index
ER  -