Novack, Janet L.

The ISO 9000 : documentation toolkit / Janet L. Novack. - Upper Saddle River, N. J. : Prentice-Hall, 1995. - xiv, 352 p. : ill. ; 28 cm. + 1 computer disk (3 1/2 in.).

Includes bibliographical references and index. 1994 Revised ISO 9001 standard. Book is accompanied by one diskette, entitled'The ISO 9000', bearing the same call number and available at Bahagian Koleksi Media.

Includes index.

0131993739 RM266.96


Quality control--Standards.
Quality control--Documentation.
ISO 9000 Series Standards.