TY  - BOOK
AU  - Chen,Ching-chih
AU  - Hernon,Peter
TI  - Information seeking: assessing and anticipating user needs 
SN  - 0918212502
PY  - 1982///
CY  - New York
PB  - Neal-Schuman
KW  - Information services
KW  - Libraries
N1  - Includes bibliographical references and index
ER  -