Improving your customer relations  [ videorecording]. 

 - Airport West, Vic. :  Better Business Skills,  1992. 
 - 1 videocassette (VHS) (23 mins.) :  sd., col. ;  1/2 in. 
<br/><br/> Summary: Losses have been made through poor customer relations. The video shows the importance of good customer relation and stresses that customer relation is an acquired skill that must be taught to all levels of employees. 
<br/><br/><label>ISBN: </label> RM245.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations.<br/>Customer services.