TY - BOOK AU - Atwater,Eastwood TI - "I hear you": how to use listening skills for profit SN - 0134506847(cased) PY - 1981/// CY - Englewood Cliffs, N.J. PB - Prentice-Hall KW - Communication in management KW - Communication in industrial relations KW - Listening KW - Oral communication N1 - 'A Spectrum book'; Includes bibliographical references and index ER -