TY  - BOOK
AU  - LeBoeuf,Michael
TI  - How to win customers and keep them for life
SN  - 0425114686
PY  - 2000///
CY  - New York
PB  - Berkley Books
KW  - Customer relations
KW  - Customer services
N1  - G. P. Putnam's Sons edition, 1988
ER  -