How to complain and get results 

 - Pulau Pinang : /  1994 
 - 200 p. : ill. ; 19 cm. 
<br/><br/> A CAP guide based on actual complaints handled by CAP 
<br/><br/><label>ISBN: </label>9679950832  RM9.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer complaints