Development administration circulars 1991 & 1992 / issued by Tan Sri Dato' Seri Ahmad Sarji bin Abdul Hamid
Publication details: Kuala Lumpur : Jabatan Perdana Menteri, 1993Description: 1 v. (various pagings) : ill. ; 25 cmSubject(s):| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| DOKUMEN | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG DOKUMEN-P. TUN SERI LANANG (ARAS 5) | MK9 JPM 19 D488 1991/1992 (Browse shelf(Opens below)) | 1 | Available | 00002006407 |
'Towards a quality, productive and accountable civil service in Malaysia'
no.1. Guidelines for the improvement of the quality of services rendered through the telephone - no.2. Guidelines on the management of meetings and government committees - no.3. Public service innovation awards - no.4. Guidelines on strategies for quality improvement in the public service - no.5. Guidelines on the integrated scheduling system (SIAP) - no.6. Guidelines on productivity improvement in the public service - no.7. Guidelines on quality control circles (QCC) in the public service - no.8. Guidelines on the manual of work procedures and desk file - no.9. Guidelines on the implementation of the Malaysia incorporated policy - no.10. Guidelines for the improvement of the quality of counter services
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