E-government for good governance in developing countries : empirical evidence from the eFez project / Driss Kettani and Bernard Moulin.

Title from publisher's bibliographic system (viewed on 02 Oct 2015).

Chapter 1: Global Context -- Chapter 2: The Two Facets of ICT for Development -- Chapter 3: E-Government and E-Governance -- Chapter 4: Evaluation of Outcomes/Impacts on Good Governance -- Chapter 5: Adopting a Transformative Approach in E-Government System Development -- Chapter 6: A Generic Roadmap for ICT4D/E-Government Projects -- Chapter 7: The eFez Project Roadmap -- Chapter 8: Technology Enablers for E-Government Systems -- Chapter 9: Conclusion. -- Appendix: A Synthetic View of Critical Issues for a Sussesful ICT4D/E-Government Project.

Drawing lessons from the eFez Project in Morocco, this volume offers practical supporting material to decision makers in developing countries on information and communication technologies for development (ICT4D), specifically e-government implementation. The book documents the eFez Project experience in all of its aspects, presenting the project's findings and the practical methods developed by the authors (a roadmap, impact assessment framework, design issues, lessons learned and best practices) in their systematic quest to turn eFez's indigenous experimentations and findings into a formal framework for academics, practitioners and decision makers. The volume also reviews, analyzes and synthesizes the findings of other projects to offer a comparative study of the eFez framework and a number of other e-government frameworks from the growing literature.