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Extract from The London Gazettte [microform].

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London Gazettte [microform]

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Tuesday, 8th November 1881

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1 Basic reference sources :
by Taylor, Margaret,
2 Case studies in reference work /
by Grogan, Denis Joseph
3 Chat reference :
by Ronan, Jana
4 Computer-based reference service /
by Mathies, M. Lorraine
5 Conducting the reference interview :
by Ross, Catherine Sheldrick
6 Current problems in reference service
by Galvin, Thomas J
7 Delivering digital services :
by McMenemy, David
8 Delivering satisfaction and service quality :
by Hernon, Peter
9 Digital reference services in academic libraries /
by Wan Ab Kadir Wan Dollah.
10 Digital versus non-digital reference :
11 Distance learning :
12 The effective reference librarian /
by Thomas, Diana M.
13 The end-user revolution :
14 End-user searching :
15 The evaluation of worldwide digital reference services in libraries /
by Liu, Jia
16 Finding the source :
17 Going live :
by Coffman, Steve
18 Handbook of electronic and digital acquisitions /
19 Implementing digital reference services :
20 Implementing Virtual Reference services :

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