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E-Service Intelligence [electronic resource] : Methodologies, Technologies and Applications / edited by Jie Lu, Guangquan Zhang, Da Ruan.
Series: Studies in Computational Intelligence ; 37Publication details: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2007.Description: ix, 711 p. : ill., digital ; 24 cmISBN:- 9783540370178 (electronic bk.)
- 006.3 22
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