Up your service!: insights : true stories of winners and losers in the quest for superior service / Ron Kaufman

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Publication details: Singapore : Ron Kaufman Pte Ltd., 2005Description: xix, 248 p. : ill. ; 23 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ	PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ PILIH SIMPAN-P. HOSPITAL CANSELOR TUANKU MUHRIZ	HF5415.5.K21u 2005 9HUKM (Browse shelf(Opens below))		1	Available		00001405784

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