Connor the ISO 9001 [videorecording] : 2000 road movie leadership skills for customer satisfaction / Written by Nick Bert Sos and Jacqueline Smith ; Directed and edited by Murray Ferguson
Publication details: Australia : Nicholas and Smith Pty Ltd., [n.d.]Description: 1 videodisc (DVD) (29 min.) : sd., col. ; 12 cm + 1 presentation pack on cd ( facilitator's guide and slide presentation)Content type:- two-dimensional moving image
- computer
- video
- videodisc
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| MEDIA | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) | dvd HF5500.C66 (Browse shelf(Opens below)) | 1 | Available | 00001598553 |
Cast: Galvin Scott Davis, Emily Howe, Oliver Torr, David Joyce, Valerie Berry, Richard Collins.
Give managers the 11 leadership skills and actions which will help them move from managers to leaders of customer satisfaction
Design for managers at all levels including supervisors, and team leaders
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