Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers

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Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall, 2005Description: xii, 409 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5)	HD62.15.S85 (Browse shelf(Opens below))		1	Available		00001359418

Includes bibliographical references (p. 392-400) and index

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