Winning with difficult people [videorecording] : understanding behavior / [HSTN]
Series: Management dynamicsPublication details: Carrollton, Tx : Primedia Healthcare, 2003Description: 1 videocassette (VHS) (30 min.) : sd., col. ; 1/2 inSubject(s): Summary: Discusses a strategy to understand difficult behavior and what may or may not cause it; gives examples of the six options available in responding to a difficult person| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| TERHAD | PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ | PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ MEDIA-P. HOSPITAL CANSELOR TUANKU MUHRIZ | HM1111.W776 2003 video (Browse shelf(Opens below)) | 1 | Damaged | 00001397951 |
Discusses a strategy to understand difficult behavior and what may or may not cause it; gives examples of the six options available in responding to a difficult person
VHS format
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