How to complain and get results : a CAP guide : learn from the mistakes of others based on actual complaints handled by CAP

Publication details: Pulau Pinang : Consumers' Association of Penang, 2003Edition: New edDescription: 254 p. : ill. ; 19 cmISBN:

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Copy number	Status	Date due	Barcode
AM	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG SBR-P. TUN SERI LANANG (ARAS 5)	HF5415.5.H68 2003 sbr (Browse shelf(Opens below))		1	Available		00001349779

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