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Quality h[videorecording] : total customer service / produced in association with Texaco.

Publication details: London : Taylor Made Film, 1992.Description: 2 videocassettes (VHS) (61 min.) : sd., col. ; 1/2 in. + 6 ohp and 1 leader's guideSubject(s):

Customer services
Customer relations
Customer services -- Case studies

Contents:

Summary: The video talks on how to give customer service by meeting customer's need

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Holdings
Item type	Current library	Home library	Call number	Materials specified	Status	Date due	Barcode
TERHAD	PERPUSTAKAAN TUN SERI LANANG	PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2)	video HF5415.5.Q82 (Browse shelf(Opens below))	bhg.1-2	Available		00000730771

Part I. Lampeter & Son (16 min.) - Part II. Case studies ; featuring British Gas, Digital, Texaco (45 min.)

The video talks on how to give customer service by meeting customer's need

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Quality h[videorecording] : total customer service / produced in association with Texaco.

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