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Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization / Robert L. Desatnick.
Series: The Jossey-Bass management seriesPublication details: San Francisco : Jossey-Bass, 1987.Description: xvi, 163 p. ; 24 cmISBN:- 1555420273
| Item type | Current library | Home library | Call number | Materials specified | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|---|
| AM | PERPUSTAKAAN TUN SERI LANANG | PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) | HF5415.5.D47 (Browse shelf(Opens below)) | 1 | Available | 00000445785 |
Includes index.
Bibliography: p. 155-158.
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