Research handbook on the ombudsman / (Record no. 669017)

MARC details
000 -LEADER
fixed length control field 04362nam a2200361 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 200219s2018 xxka 001 0deng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781786431240
Qualifying information hardback
Terms of availability RM1,099.42 (PUU)
040 ## - CATALOGING SOURCE
Original cataloging agency UKM
Description conventions rda
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) C2.62
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) .R4747 2018 2
245 00 - TITLE STATEMENT
Title Research handbook on the ombudsman /
Statement of responsibility, etc. Edited by, Marc Hertogh and Richard Kirkham.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture United Kingdom:
Name of producer, publisher, distributor, manufacturer Edward Elgar Publishing Limited,
Date of production, publication, distribution, manufacture, or copyright notice 2018.
264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Date of production, publication, distribution, manufacture, or copyright notice ©2018.
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 536 pages :
Other physical details illustrations ;
Dimensions 25 cm.
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term unmediated
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term volume
Source rdacarrier
490 0# - SERIES STATEMENT
Series statement Research handbooks in law and politics.
500 ## - GENERAL NOTE
General note Dr. Nurkhalidah Dahlan/ Pensyarah Fakulti Undang-Undang/ nurkhalidahdahlan@ukm.edu.my/ OC/ Bookline Services
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index. (514-536 pages)
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Foreword / Peter Tyndall -- 1. The ombudsman and administrative justice: from promise to performance / Marc Hertogh and Richard Kirkham -- Part I: Fundamentals of the ombudsman -- 2. The history and evolution of the ombudsman model / Sabine Carl -- 3. Ombudsmen and public authorities: a modest proposal / Nick O'Brien -- 4. The private sector ombudsman / Christopher Hodges -- Part II: The evolution of the ombudsman -- 5. Ombudsmen:'hunting lions' or'swatting flies' / Carol Harlow -- 6. The politics of the ombudsman: the Hong Kong experience / Johannes Chan and Vivianne Wong -- 7. The ombudsman and the rule of law / Benny Tai -- 8. The European Ombudsman and the Court of Justice of the European Union: competition or symbiosis in promoting transparency? / Milan Remac -- 9. The rule of law in the European Union: standards of the ombudsman, judge, and auditor / Alex Brenninkmeijer and Emma van Gelder -- 10. Ombudspersons in developing countries: the case of Indonesia / Adriaan Bedner -- 11. The transposition of the ombudsman model to the human rights domain: its role as a policy entrepreneur / Carlos Alza Barco -- 12. Fifty years of the ombudsman in Africa / Victor Ayeni -- 13. Ombuds institutions: strengthening gender equality, women's access to justice and protection and promotion of women's rights / Linda C. Reif -- Part III: Evaluation of the ombudsman -- 14. The profile of complainants: how to overcome the'Matthew effect'? / Bernard Hubeau -- 15. How do complainants experience the ombuds procedure? detecting cultural patterns of disputing behavior: a comparative analysis of users that complain about financial services / Naomi Creutzfeldt and Ben Bradford -- 16. What do government agencies learn from the ombudsman? / Chris Gill -- 17. Ombudsmen in prisons: reviewing and reforming / Matthew Groves -- 18. The national ombudsman and proper police conduct / Yvonne van der Vlugt -- 19. The use of own-initiative powers by the ombudsman / Laura Diéz Bueso -- 20. Effectiveness and independence of the ombudsman's own motion investigations: a practitioner's perspective from the Netherlands / Maaike de Langen, Emily Govers and Reinier Van Zutphen -- Part IV: Ombudsman office and profession -- 21. Administering access to the public ombuds institution: A case study on the Austrian ombudsman board / Julia Dahlvik and Axel Pohn-Weidinger -- 22. Ombuds can, ombuds can't, ombuds should, ombuds shan't: a call to improve evaluation of the ombudsman institution / Anita Stumckhe -- 23. The Ombudsman in Australia: flourishing, expanding, diversifying, innovating / John McMillan -- 24. Ombudsman values: a guide to practice / Robert Behrens -- 25. The 21st century ombudsperson: a guarantor of democracy / Manuel Lezertua -- 26. What's in a name: a discussion paper on ombud terminology / Varda Bondy and Margaret Doyle -- Part V: Conclusion -- 27. An agenda for future ombudsman research: towards a general'ombuds-science' / Marc Hertogh and Richard Kirkham.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Administrative law.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Ombudspersons.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Complaints (Administrative procedure)
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Kirkham, Richard,
Relator term author
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Kirkham, Richard,
Relator term editor.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Hertogh, M. L. M.,
Dates associated with a name 1968-
Relator term editor.
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b17023567
b 2024-04-24
c 2024-02-28
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type AM
Suppress in OPAC No
Call number prefix C2.62 .R4747 2018 2
949 ## - LOCAL PROCESSING INFORMATION (OCLC)
o 200469927
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields hafiffy/nmj
991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT)
a Fakulti Undang-Undang
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Library PERPUSTAKAAN UNDANG-UNDANG
Operator's initials, OID (RLIN) 2024-02-28
Cataloger's initials, CIN (RLIN) m
Material Type (Sierra) Printed Books
Language English
Country
-- 0
-- .b17023567
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Coded location qualifier Inventory number Total checkouts Total renewals Full call number Barcode Date last seen Copy number Price effective from Koha item type
        PERPUSTAKAAN UNDANG-UNDANG PERPUSTAKAAN UNDANG-UNDANG KOLEKSI AM-P. UNDANG-UNDANG 24/04/2024 - 1 .i21709920 1 2 C2.62 .R4747 2018 2 00002282322 19/09/2025 1 19/09/2025 AM

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