MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01628ngm a2200361 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20250917235846.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
|---|
| fixed length control field |
vd cvaizu |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
080723s2007 at 026 g s00 vleng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
RM462.40 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
200809231241 |
| Level of effort used to assign nonsubject heading access points |
rosma |
| Level of effort used to assign subject headings |
200809221724 |
| Level of effort used to assign classification |
rosma |
| Level of effort used to assign subject headings |
200809051450 |
| Level of effort used to assign classification |
hendon |
| Level of effort used to assign subject headings |
200809041020 |
| Level of effort used to assign classification |
fakrul |
| y |
07-23-2008 |
| z |
fakrul |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
UKM |
| Description conventions |
rda |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
dvd HF5415.5.C87 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
dvd HF5415.5 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
.C87 |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Customer service |
| Medium |
[videorecording] / |
| Statement of responsibility, etc. |
Video Education Australasia ; director, producer : Michael Henry ; writer : Cath Collins |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Victoria : |
| Name of producer, publisher, distributor, manufacturer |
Video Education Australasia, |
| Date of production, publication, distribution, manufacture, or copyright notice |
2007 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 videodiscs (DVD) (26 min.) : |
| Other physical details |
sd., col. ; |
| Dimensions |
12 cm. |
| 440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE |
|---|
| Title |
Communication in the workplace series |
| h |
[videorecording] |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Title from container |
| 508 ## - CREATION/PRODUCTION CREDITS NOTE |
|---|
| Creation/production credits note |
Executive producer : Mark McAuliffe ; senior producer : Richard Leigh ; editor : Michael Henry ; camera : Peter Zakharov |
| 511 ## - PARTICIPANT OR PERFORMER NOTE |
|---|
| Participant or performer note |
Voice over : Chelsea Bruland |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
This program focuses on both internal and external customers and clients using a fictional current affairs show on this day and its presenter Naomi Henderson as a case study |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services, |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer relations, |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Henry, Michael, |
| Relator term |
direction, |
| -- |
production |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Collins, Cath |
| 710 2# - ADDED ENTRY--CORPORATE NAME |
|---|
| Corporate name or jurisdiction name as entry element |
Video Education Australasia |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
|---|
| a |
.b14247513 |
| b |
2021-07-23 |
| c |
2019-11-12 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
MEDIA |
| Suppress in OPAC |
No |
| Call number prefix |
dvd HF5415.5.C87 |
| 914 ## - VTLS Number |
|---|
| VTLS Number |
vtls003382933 |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] |
|---|
| Link information for 9XX fields |
rmh |
| 991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT) |
|---|
| a |
Fakulti Ekonomi dan Perniagaan & Pengajian Islam |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Library |
PERPUSTAKAAN TUN SERI LANANG |
| Operator's initials, OID (RLIN) |
2008-10-07 |
| Cataloger's initials, CIN (RLIN) |
m |
| Material Type (Sierra) |
Video/ DVD |
| Language |
English |
| Country |
|
| -- |
0 |
| -- |
.b14247513 |
