101 ways to really satisfy your customers / (Record no. 397330)

MARC details
000 -LEADER
fixed length control field 01139nam a2200325 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250914162622.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 070921s2002 at 000 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1865087440
Terms of availability RM63.50
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Terms of availability Hadiah
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201103141746
Level of effort used to assign nonsubject heading access points lan
Level of effort used to assign subject headings 201103141742
Level of effort used to assign classification lan
Level of effort used to assign subject headings 201101131432
Level of effort used to assign classification latihan
Level of effort used to assign subject headings 201101131431
Level of effort used to assign classification latihan
y 09-21-2007
z diyana
040 ## - CATALOGING SOURCE
Original cataloging agency UKM
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5.G853o 2002 9HUKM
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) .G853o 2002 9HUKM
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) HF5415.5
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) .G735
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Griffiths, Andrew
245 10 - TITLE STATEMENT
Title 101 ways to really satisfy your customers /
Statement of responsibility, etc. Andrew Griffiths
246 3# - VARYING FORM OF TITLE
Title proper/short title One hundred one ways to really satisfy your customers
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Crows Nest NSW, Australia :
Name of publisher, distributor, etc. Allen & Unwin,
Date of publication, distribution, etc. 2002
300 ## - PHYSICAL DESCRIPTION
Extent xxviii, 218 p. ;
Dimensions 22 cm.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b14010264
b 2021-05-28
c 2019-11-12
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type AM
Suppress in OPAC No
Call number prefix HF5415.5.G853o 2002 9HUKM
914 ## - VTLS Number
VTLS Number vtls003357889
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields diyana
991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT)
a Perpustakaan HUKM
991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT)
a Fakulti Sains Sosial dan Kemanusiaan
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Library PERPUSTAKAAN PUSAT PERUBATAN UKM
-- PERPUSTAKAAN TUN SERI LANANG
Operator's initials, OID (RLIN) 2007-08-09
Cataloger's initials, CIN (RLIN) m
Material Type (Sierra) Printed Books
Language English
Country
-- 0
-- .b14010264
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Inventory number Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ PERPUSTAKAAN HOSPITAL CANSELOR TUANKU MUHRIZ KOLEKSI AM-P. HOSPITAL CANSELOR TUANKU MUHRIZ 12/11/2019 - 63.50 .i18537443 10 HF5415.5.G853o 2002 9HUKM 00001524841 14/09/2025 1 14/09/2025 AM
        PERPUSTAKAAN TUN SERI LANANG PERPUSTAKAAN TUN SERI LANANG KOLEKSI AM-P. TUN SERI LANANG (ARAS 5) 12/11/2019 - 63.50 .i18537455   HF5415.5.G735 00002026712 14/09/2025 1 14/09/2025 AM

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