MARC details
| 000 -LEADER |
| fixed length control field |
01093ngm a2200301 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
| control field |
20250914133922.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
| fixed length control field |
vf cbahou |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
040525n xxu24 0v eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| Terms of availability |
RM1700.00 |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
| Level of rules in bibliographic description |
200710082058 |
| Level of effort used to assign nonsubject heading access points |
rosma |
| Level of effort used to assign subject headings |
200407051455 |
| Level of effort used to assign classification |
jumain |
| y |
05-25-2004 |
| z |
mazarita |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
video HF5415.5.R37 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
video HF5415.5 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
.R37 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Rosell, Robert |
| 245 14 - TITLE STATEMENT |
| Title |
The 5 values of great customer service |
| Medium |
[videorecording] / |
| Statement of responsibility, etc. |
Robert Rosell and Patricia McDermott-Rosell |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
| Place of publication, distribution, etc. |
Washington : |
| Name of publisher, distributor, etc. |
Quality Media Resources, |
| Date of publication, distribution, etc. |
[n.d.] |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
1 videocassette (VHS) (24 min.) : |
| Other physical details |
sd., col. ; |
| Dimensions |
1/2 in. + |
| Accompanying material |
1 study and facilitator's guide |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Customer services |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Employee training |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name entry element |
Human resources development |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Rosell, Patricia McDermott, |
| Relator term |
production |
| 907 ## - LOCAL DATA ELEMENT G, LDG (RLIN) |
| a |
.b13383905 |
| b |
2021-05-28 |
| c |
2019-11-12 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Koha item type |
TERHAD |
| Suppress in OPAC |
No |
| Call number prefix |
video HF5415.5.R37 |
| 914 ## - VTLS Number |
| VTLS Number |
vtls003290074 |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] |
| Link information for 9XX fields |
otai |
| 991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT) |
| a |
Bahagian Koleksi Media |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
| Library |
PERPUSTAKAAN TUN SERI LANANG |
| Operator's initials, OID (RLIN) |
2004-12-05 |
| Cataloger's initials, CIN (RLIN) |
m |
| Material Type (Sierra) |
Video/ DVD |
| Language |
English |
| Country |
|
| -- |
0 |
| -- |
.b13383905 |