The 5 values of great customer service (Record no. 337722)

MARC details
000 -LEADER
fixed length control field 01093ngm a2200301 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250914133922.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field vf cbahou
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 040525n xxu24 0v eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Terms of availability RM1700.00
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 200710082058
Level of effort used to assign nonsubject heading access points rosma
Level of effort used to assign subject headings 200407051455
Level of effort used to assign classification jumain
y 05-25-2004
z mazarita
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) video HF5415.5.R37
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) video HF5415.5
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) .R37
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Rosell, Robert
245 14 - TITLE STATEMENT
Title The 5 values of great customer service
Medium [videorecording] /
Statement of responsibility, etc. Robert Rosell and Patricia McDermott-Rosell
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Washington :
Name of publisher, distributor, etc. Quality Media Resources,
Date of publication, distribution, etc. [n.d.]
300 ## - PHYSICAL DESCRIPTION
Extent 1 videocassette (VHS) (24 min.) :
Other physical details sd., col. ;
Dimensions 1/2 in. +
Accompanying material 1 study and facilitator's guide
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Employee training
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Human resources development
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Rosell, Patricia McDermott,
Relator term production
907 ## - LOCAL DATA ELEMENT G, LDG (RLIN)
a .b13383905
b 2021-05-28
c 2019-11-12
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type TERHAD
Suppress in OPAC No
Call number prefix video HF5415.5.R37
914 ## - VTLS Number
VTLS Number vtls003290074
990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA]
Link information for 9XX fields otai
991 ## - LOCAL NOTE (NAMA FAKULTI/INSTITUT/PUSAT)
a Bahagian Koleksi Media
998 ## - LOCAL CONTROL INFORMATION (RLIN)
Library PERPUSTAKAAN TUN SERI LANANG
Operator's initials, OID (RLIN) 2004-12-05
Cataloger's initials, CIN (RLIN) m
Material Type (Sierra) Video/ DVD
Language English
Country
-- 0
-- .b13383905
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Inventory number Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        PERPUSTAKAAN TUN SERI LANANG PERPUSTAKAAN TUN SERI LANANG MEDIA-P. TUN SERI LANANG (ARAS 2) 12/11/2019 - 0.00 .i17539687   video HF5415.5.R37 00001434505 14/09/2025 1 14/09/2025 TERHAD

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