Good service is good business : 7 simple strategies for success /
DeVrye, Catherine.
Good service is good business : 7 simple strategies for success / Catherine DeVrye. - New York : Prentice-Hall, 1994. - 166 p. ; 22 cm. - Competitive edge management series .
Bibliography : p.165-166
0724810951
Customer services.
Customer services--Management.
Good service is good business : 7 simple strategies for success / Catherine DeVrye. - New York : Prentice-Hall, 1994. - 166 p. ; 22 cm. - Competitive edge management series .
Bibliography : p.165-166
0724810951
Customer services.
Customer services--Management.