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Performance scorecards : measuring the right things in the real world /

Chang, Richard Y.

Performance scorecards : measuring the right things in the real world / Richard Y. Chang, Mark W. Morgan. - xxviii, 165 pages : illustrations ; 24 cm.

Includes bibliographical references (p. 161-162).

The performance problem -- Setting the stage for scorecards -- Collect scorecard inputs -- Create your scorecard -- Cultivate your scorecard -- Cascade your scorecard -- Connect your scorecard -- Confirm your scorecard -- Knowing the score.

ISBN: 0787952729 9780787952723 Hadiah

Subjects--Topical Terms:
Organizational effectiveness--Measurement.
Performance technology.

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Performance scorecards : measuring the right things in the real world /

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