The moderator`s survival guide : handling common, tricky, and sticky situations in user research /
Tedesco, Donna.
The moderator's survival guide : handling common, tricky, and sticky situations in user research / spine title : The moderator's survival guide. Donna Tedesco, Senior User Experience Researcher, Fiona Tranquada, Senior Usability Consultant. - xxiii, 323 pages : color illustrations ; 24 cm.
Includes bibliographical references : (pages 318-320) and index.
9780124047006 RM181.97 0124047009
Commercial products--Testing.
Computer software--Testing.
User centered system design.
Focus Groups.
Interviewing.
Forums (Discussion and debate).
The moderator's survival guide : handling common, tricky, and sticky situations in user research / spine title : The moderator's survival guide. Donna Tedesco, Senior User Experience Researcher, Fiona Tranquada, Senior Usability Consultant. - xxiii, 323 pages : color illustrations ; 24 cm.
Includes bibliographical references : (pages 318-320) and index.
9780124047006 RM181.97 0124047009
Commercial products--Testing.
Computer software--Testing.
User centered system design.
Focus Groups.
Interviewing.
Forums (Discussion and debate).