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Expanding customer service as a profit center : striving for excellence and competitive advantage /

Reider, Rob, 1940-

Expanding customer service as a profit center : striving for excellence and competitive advantage / Rob Reider. - New York : Business Expert Press, 2012. - xiv, 153 p. : ill. ; 23 cm. - Marketing strategy collection .

Includes index.

ISBN: 9781606494608 (pbk) 1606494600

Subjects--Topical Terms:
Customer services.

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Expanding customer service as a profit center : striving for excellence and competitive advantage /

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