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What`s the future of business? : changing the way businesses create experiences /

Solis, Brian.

What's the future of business? : changing the way businesses create experiences / Brian Solis. - Hoboken, N.J. : Wiley, 2013. - 218 p. : col. ill. ; 21 cm.

Includes bibliographical references (p. 215-218).

ISBN: 9781118456538 (hbk.) RM79.18 111845653X (hbk.)

Subjects--Topical Terms:
Customer relations.
Customer services.
Social media.
Consumers.

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What`s the future of business? : changing the way businesses create experiences /

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