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Self-service in the Internet age expectations and experiences /

Self-service in the Internet age expectations and experiences / [electronic resource] : edited by Fay Sudweeks, Celia Romm Livermore, David Oliver. - London : Springer-Verlag London, 2009. - xii, 277 pages : illustrations, digital. - Computer supported cooperative work, 800 1431-1496 ; .

ISBN: 9781848002074

Subjects--Topical Terms:
Internet--Social aspects.
Internet--Economic aspects.
Service industries--Data processing.
Internet service providers.
Information Systems Applications (incl.Internet)
Computers and Society.

Dewey Class. No.: 303.4833

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Self-service in the Internet age expectations and experiences /

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