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Success with Microsoft Dynamics CRM 4.0 implementing customer relationship management /

Mathena, Justin-

Success with Microsoft Dynamics CRM 4.0 implementing customer relationship management / [electronic resource] : Microsoft Dynamics CRM 4.0 Justin Mathena, Aaron Yetter, Hoss Hostetler. - Berkeley, CA : New York : Apress ; Distributed to the book trade worldwide by Springer-Verlag, 2009. - xxi, 241 p. : ill., digital ; 24 cm.

ISBN: 9781430216056 (electronic bk.)

Subjects--Uniform Titles:
Microsoft CRM.

Subjects--Topical Terms:
Customer relations--Data processing.
Relationship marketing.
Computer Science.
Programming Techniques.

LC Class. No.: HF5415.5 / .M34 2009

Dewey Class. No.: 658.812028553

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Success with Microsoft Dynamics CRM 4.0 implementing customer relationship management /

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